What We Help With

Answers when a pet question comes up

From upset stomachs to mystery lumps, our licensed veterinary professionals help you understand what's going on and decide the right next step.

A dog and cat at home with their owner

Common reasons to reach out

Pet owners commonly use the service for questions such as these.

Vomiting & diarrhea

Vomiting & diarrhea

My dog or cat is vomiting or has diarrhea. Should I be concerned?

Talk through how often it is happening and what to watch for, so you know whether to monitor at home or reach out to your veterinarian.

Ate something they should not

Ate something they should not

My pet ate something they shouldn't have. What should I do?

Get quick guidance on possible risks and the right next step when your pet gets into food, plants, or household items.

Cuts, scrapes & minor injuries

Cuts, scrapes & minor injuries

My pet has a cut, scrape, or minor injury. Does it need immediate attention?

Understand whether a wound can be watched at home or should be seen right away, and how to keep your pet comfortable in the meantime.

Itching, scratching & rashes

Itching, scratching & rashes

My pet is scratching excessively or has developed a rash.

Discuss skin and coat changes, itching, and irritation to help you decide on the best next step for relief.

Not eating or low energy

Not eating or low energy

My pet isn't eating or seems less active than usual.

Think through changes in appetite, energy, and behavior to help you gauge how urgent the situation may be.

Lumps, bumps & more

Lumps, bumps & more

I noticed a lump or bump. Should I schedule an appointment?

Get help understanding what you are seeing and whether it is worth scheduling a visit with your regular veterinarian.

We can also help with

  • Questions about medications, supplements, or post-procedure care
  • When your pet is acting differently and you're not sure if it's an emergency
  • Advice while traveling away from your regular veterinarian

Please note: Veterinary Care is intended to provide professional guidance and triage support. Veterinary providers cannot diagnose conditions, prescribe medications, or write prescriptions through this service.

Informational tele-triage and guidance only. This service does not diagnose conditions, prescribe medications, or write prescriptions, and it does not replace an in-person veterinarian. For a medical emergency, contact your local veterinarian or the nearest emergency animal hospital.

Ready to get started with RX PET VET?

Have a question about your pet? Get trusted guidance any time, day or night.